Water and Sewage Damage
Time is critical when responding to a water loss, the longer you wait, the worse it gets. You need to call us right away, even if it is the middle of the night. Here are some simple steps to take in every situation:
- Find the source of the water leak & stop it
- Be aware of hazards such as electrical shock, slipping.
- Move valuables to a dry area.
- Block furniture with wood blocks, plastic or tin foil to prevent further damage.
- If you can, try to remove excess water.
- Call a certified and qualified water loss specialist such as Nelson Clean Care to prevent further damage. 262-754-6855
- Call your insurance agent to see about coverage.
Be prepared to provide us with information about how the area got wet, how long ago it happened, how many areas are affected, your insurance carrier, etc.
Because time is critical with water losses, you can not wait for your insurance company to respond.
Some times it could be several days before they get back to you. Water damage gets worse every hour that it is not addressed.
Your Insurance policy states that “you, the policy holder are responsible to prevent further damage and loss.”
Call 262-754-6855 - available 24/7
Water spilt on hardwood floors doesn't normally hurt it if it is cleaned up right away. However if it sits on it for a long period of time, water will soak down between the finished boards and get the unfinished wood wet. This causes the wood at the bottom to expand while the top finished area stays the same, creating cupping.
If Nelson Clean Care is called right away, special floor drying equipment can be install to remove the moisture from the floor. In most cases, the cupping goes away, there is no refinishing need. But remember, time is important, call us right away.
262-754-6855 available 24/7
Nelson Clean Care does not charge to come out and inspect your water damage, no matter how big or small you may believe it is.
Why take the chance that you have moisture trapped where you don't even think it is. Water may have affected the drywall, gone under the cabinets, into hardwood flooring, around vinyl sheet goods and into the subfloor.
Moisture may be trapped, we bring specialized instruments to be sure water is not hidden where mold can start to grow if not addressed.
Give us a call 262-754-6855 available 24/7
If water comes up out of a drain it is considered sewage water , even if it is clear and doesn't smell. This type of water contamination may contain pathogenic agents, is extremely unsanitary, and can make you very sick.
We, as professional restorers, will not try to salvage materials that this type of water has contaminated. This would include carpet & pad, tack strips, drywall that has wicked up contaminated water, baseboards, etc. We, at Nelson Clean Care, will perform all work according to the recommendations set forth in the IICRC S500 Standards and Reference Guide for the Professional Water Damage Restoration manual to protect your health.
Any water that comes from beyond a toilet, sink or floor trap, regardless of visible content or color, is considered sewage water.
Call immediately - 262-754-6855 available 24/7
A lot depends upon how much water was involved. If a small amount spilled over and it stayed on the vinyl floor, you are probably fine.
However, if enough water came out to flood the floor, go under the baseboards or went through into a level beow, it should be checked out by Nelson Clean Care.
Mold is the concern today, even though you have removed all visible water, trapped moisture could turn into mold if not dried out properly. Our professional instruments will tell us if hidden moisture is trapped inside of the wall, under the vinyl or subfloor.
Call us to make sure. 262-754-6855 available 24/7
When your sump pump quits working, water will enter your home through cracks in the floor or around the foundation walls.
This type of water is classified “ Grey water” and may contain significant levels of contaminants which can cause discomfort or sickness if consumed by or thru exposure to you. It needs to be address by a professional such as Nelson Clean Care, ASAP.
In finished basements this water becomes trapped behind exterior walls, wicks up drywall, is soaked up by sill plates & baseboards. In most cases we can properly dry and disinfect all structural components that got wet, including carpet & pad . We will follow all guidelines set forth in the IICRC S500 Standards and Reference Guide for the Professional Water Damage Restoration manual to protect your health.
Time is factor, call us right away. 262-754-6855 available 24/7
This type of water is classified as “black water,” even if the water was clear, it can carry organic matter, pesticides, heavy metals, or toxic organic substances. It can be dangerous to your health and should be taken care of by a professional company, such as Nelson Clean Care.
We will remove all items which can not be properly disinfected such as drywall, carpeting & pad. We will properly dry all structural items and prove it is dry. We will follow guidelines set forth in the IICRC S500 Standards and Reference Guide for the Professional Water Damage Restoration manual to protect your health.
Call ASAP 262-754-6855 available 24/7
We have dried out thousands of structures damaged by water in our years of business. All of our technicians are IICRC Certified in water damage and structural drying.
We use specialized instruments to find and eliminate all moisture, even when hidden inside of walls and subfloors to prevent mold. We take continuing education classes regularly.
We are committed to providing you with the most up to date drying and cleaning technology available.
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